SHIPPING POLICY
SHIPPING POLICY – SHIV CHAKRA
At Shiv Chakra, we are committed to delivering your spiritual products safely and on time. Please read our shipping policy carefully to understand how orders are processed and delivered.
ORDER PROCESSING TIME
- All orders are processed within 1 business day after payment confirmation
- Orders placed on Sundays or public holidays will be processed on the next working day
- Customized or specially prepared products may require additional processing time
SHIPPING LOCATIONS
- We currently ship across India
- International shipping may be available on request (contact us before placing order)
ESTIMATED DELIVERY TIME
- Domestic (India): 3–5 business days after dispatch
- Delivery time may vary depending on location, courier partner, and unforeseen conditions
SHIPPING CHARGES
Shipping charges (if applicable) are calculated at checkout based on:
- Delivery location
- Product weight and size
Any free shipping offers will be clearly mentioned on the website.
COURIER PARTNERS
We work with trusted courier and logistics partners to ensure safe and timely delivery of your orders.
ORDER TRACKING
- Once your order is shipped, you will receive a tracking number via SMS or email
- You can track your order using the provided tracking link
PACKAGING & SAFETY
- All products are carefully packed to prevent damage during transit
- Fragile items like crystals, idols, or glass products are securely cushioned
DELAYS & UNFORESEEN ISSUES
While we try our best to deliver on time, delays may occur due to:
- Natural calamities
- Government restrictions
- Courier disruptions
- Remote delivery locations
Shiv Chakra is not responsible for delays beyond our control.
INCORRECT ADDRESS OR FAILED DELIVERY
- Please ensure your shipping details are correct
- We are not responsible for failed delivery due to incorrect/incomplete address
- Re-shipping charges (if applicable) will be borne by the customer
DAMAGED OR MISSING ITEMS
- Report within 24 hours of delivery
- Share clear photos/videos of the package and product
Contact us immediately for quick resolution.
CONTACT US
For any shipping-related queries:
Shiv Chakra – Customer Support
📍 12A Durka Mor, Delhi – 110059, India
📧 Email: shivchakra.store@gmail.com
📞 Phone / WhatsApp: +91-8700380625